Shipping & Returns
Orders are shipped one to two days after payment processing. The majority of orders are shipped via Canada Post Priority Mail. Larger orders may be shipped via UPS Ground. Expedited shipping options are available. International shipments are shipped via USPS Priority or Express (chosen during checkout procedure). Please keep in mind that we are not open weekends and holiday's, so orders placed after 3pm EST Friday, or the day before a holiday, will most likely not be processed until the following business day. International shipping quotes on website orders may vary from actual shipping cost, in which case we will adjust the shipping charges prior to processing payment. Please direct any questions to us at 1-844-811-5897.
How do I return an item?
Upon arrival of your order, please examine the contents. If you are dissatisfied with your order for any reason, please contact us immediately.
- Return for Refund - within 30 days from purchase date
- Return for Credit on Account - within 90 days from purchase date
- Exchange for another Product - within 90 days from purchase date
Only unopened product can be returned for credit, refund or exchange. No Credit, Exchange, or Refund will be accepted after 90 days from purchase date.
Books, Teas, Bulk Herbs and Custom Herbal Combinations cannot be returned.